Fast Turnaround, Thoughtful Delivery — The TeeMemento Promise

At TeeMemento, we understand the excitement of placing a personal order and the importance of receiving it promptly, especially when it's for a special moment or milestone.

Whether you're buying a custom-embroidered hoodie to mark your child's first goal, a thank-you gift for a coach, or a keepsake tee for a weekend tournament, we do everything possible to get your order made and on its way as quickly as possible.

That’s why we’re proud to offer our Same-Day Turnaround Promise.

What Does Same-Day Turnaround Mean at TeeMemento?

In simple terms: if we can make it and ship it the same day, we will.

If that’s not possible, perhaps due to volume, embroidery complexity, or stock availability, we guarantee that your order will be dispatched the next working day.

From the moment your personalised order is received by our system, our team gets to work. Because every item is embroidered to order, we treat each piece with care, but our systems are also built for speed. We’ve streamlined our processes to ensure that we never compromise on quality, while still moving quickly.

From Order to Dispatch, We Keep You in the Loop

Speed is great, but communication is just as important. You’ll receive regular email updates to keep you informed about the status of your order.

From confirmation to embroidery, packaging, and dispatch, we’ll keep you informed every step of the way. And if, for any reason, there’s a delay, perhaps a specific garment size or colour is awaiting restock, we’ll let you know straight away.

We believe in honest, human communication: no surprises, no silence, and no being left in the dark.

We Treat Every Order Like It Matters, Because It Does

We’re not a faceless, automated warehouse. We’re a small UK-based team that understands that behind every TeeMemento order is a moment worth remembering - a child’s achievement, a heartfelt thank you, or a proud family celebration.

That’s why we treat every order as urgent. It might be one hoodie or 30 personalised T-shirts, it makes no difference. You deserve fast, reliable service and care, and that’s precisely what we aim to provide.

Even during busy periods, such as Christmas or the end of the sporting season, we pull out all the stops to keep things moving quickly.

Here’s What You Can Expect from Us

When you place an order with TeeMemento, you’ll receive:

• A fast, efficient embroidery and fulfilment process

• Same-day dispatch wherever possible, next-day guaranteed

• Clear email updates every step of the way

• Honest communication about delays, if any

• A team that genuinely cares about getting your gift out on time

If you have any questions about your order or delivery times, please reply to one of our emails or contact us via our Contact page, we’ll get back to you promptly.

Thanks for choosing to mark your moment with TeeMemento. We’re here to help you celebrate it, fast, thoughtfully, and with care.